DYKC?™ #15 — Service With NO Smile

by Clarence on December 21, 2007

in Podcast

TRUTH? I have a low tolerance for anything that I consider ignorant. Especially cats who are employed by spots that offer services to the community (and don’t do their job well — if at all). Get down with me as I recount a tale of hot mess that recently occurred with me.

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Background beats “The Bund” by // The Shanghai Restoration Project

Instrumentals

The Bund (mp3)

Buy at iTunes Music Store

{ 8 comments… read them below or add one }

erica December 21, 2007 at 9:16 AM

Well, I’m white and I get plenty of poor service. Boston is a fairly racist city, but I think the vast majority of the crappy attitudes you (and I) encounter have more to do with general rudeness and apathy than anything else.

Sameer Vasta December 21, 2007 at 9:31 AM

Similar incident happened to me a few years ago with a bus driver in Toronto. Only thing was, the bus driver let me on the bus, but told the three Somalian teenagers behind me that she “didn’t want them on her bus.”

I told her what I thought of that, and got off the bus and helped the youth file a complaint with the transit authority. Found out later that when the bus driver was confronted with the complaint, she said that she could choose who she wanted on her bus because “she was born here and they weren’t.”

Needless to say, she was sacked.

Jennifer December 22, 2007 at 2:44 AM

Ditto!

The problem as to why many people experience this is LACK of TRAINING and lack of professionalism. Every day I experience something like this but I have learned throughout my life to be sincere and nice and then the evil eyes or the confusion goes away and the person begins to be cordial. Many times it is how you approach a person and even if you are nice some people are still RUDE so this is why they need to be trained or FIRED.

Thanks for sharing your thoughts. I enjoyed the music. Sweet!

Happy Holidays to you and the family! See you in the 0-8!

anji bee December 26, 2007 at 2:53 PM

give ‘em hell, c!!!

Penelope December 27, 2007 at 12:35 PM

That is messed up but I am glad you complained. I had a similar experience in NYC with a Taxi. By the time I finished, the taxi driver was paying at $200 fine! Please let everyone know how this ends.

Peace

anji bee May 2, 2009 at 11:54 PM

hey clarence! this one came up in my itunes today and got me wondering what ever came of your complaint call. did they hit you back in 48 hrs with some kind of reply? ryan said he would have handled it the same exact way. we’re both curious about the outcome!

Clarence May 3, 2009 at 11:29 PM

What’s good, Anji? The MBTA never hit me back on my complaint and never called me back, unfortunately. Nothing came of it, but, I have never seen that driver again — maybe she was reassigned. I hope she was reassigned!

anji bee May 4, 2009 at 10:31 PM

oh man! figures they never called you back… might have been nice to get an apology and be told she was either warned or let go or whatever. hmm.

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